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Case Studies

Decipher Consulting has designed, developed and delivered SAP training in a range of different industries.

A selection of case studies illustrating the breadth of our experience are presented on this page.

Lloyd's Register

Lloyd's Register needed to execute User Acceptance Testing (UAT) for a new implementation of SAP Business By Design (ByD). Decipher Consulting were engaged to provide business analysis to write UAT scripts and to support the execution of UAT.

 

Decipher Consulting delivered the following services:

  • Gathered real-life business scenarios from Spanish Superusers
  • Determined business processes to implement the scenarios
  • Wrote the UAT scripts
  • Supported Superusers while they executed the UAT scripts

The business processes and scenarios covered:

  • Order to Cash (OTC)
  • Projects
  • Purchasing

Decipher Consulting enabled Superusers to successfully complete UAT and to document the results in HP ALM.

Premier Foods

Premier Foods needed to complete SAP training for the first phase of a business-wide SAP rollout. Decipher Consulting were engaged to deliver training on SAP PP, WM, QM and APO (SNP).

 

Decipher Consulting delivered the following services:

  • Designed training in consultation with business users and functional consultants
  • Created transaction simulations in SAP Tutor
  • Utilised Questionmark to create end-of-course tests
  • Conducted train-the-trainer sessions
  • Provided go-live support by floor-walking

 

Decipher Consulting succeeded in delivering training that facilitated go-live at the first site, resulting in re-engagement for further site rollouts.

Sysdoc/Jaguar Land Rover

Jaguar Land Rover needed to train all users for a SAP go-live at their new engine plant. Sysdoc engaged Decipher Consulting to design and develop training for the PP/PE, QM and EWM modules at Jaguar Land Rover.

 

Decipher Consulting delivered the following services:

  • Established training requirements with functional consultants and business users
  • Highlighted business processes using process flows and PowerPoint slides
  • Created hands-on exercises and data
  • Created quick reference guides
  • Simulated transactions in uPerform
  • Delivered classroom sessions for superusers and users.

 

Decipher Consulting trained users on time and within budget, enabling go-live to proceed on schedule. Decipher Consulting were re-engaged to update training materials and to train additional users.

Smith & Nephew

Smith & Nephew needed to produce training materials to enable a global rollout of SAP. Decipher Consulting were engaged to create materials for Warehouse Management (WM) and Inventory Management (IM) modules.

 

Decipher Consulting delivered the following services:

  • Consulted with functional consultants and business users to develop training
  • Explained business processes in PowerPoint
  • Simulated SAP transactions in uPerform
  • Developed training on IM & WM inbound, outbound and internal processes.

 

Decipher Consulting succeeded in creating training materials, enabling the superusers to train on schedule.

Shell

Shell needed to complete SAP training as part of an ongoing global rollout and to provide updated training at live sites. Decipher Consulting were engaged to perform training needs analysis and to update training for Materials Management (MM) and Accounts Payable (AP).

 

Decipher Consulting delivered the following services:

  • Established requirements with SMEs
  • Designed instructor-led courses
  • Recorded transactions in STT
  • Developed animated/audio-commentary self-study courses
  • Utilised LiveMeeting to deliver global train-the-trainer sessions

 

Decipher Consulting succeeded in delivering training which enhanced BAU in countries already live and enabled further rollouts.

Centrica Energy Upstream

Centrica needed to deliver end user SAP training for the first go-live of a global rollout. Decipher Consulting were engaged to develop and deliver training in Supply Chain Management.

 

Decipher Consulting delivered the following services:

  • Designed training with business users and functional consultants
  • Used PowerPoint to outline business processes
  • Developed training exercises and data in the training client
  • Delivered training in purchasing, offshore supply chain processes, remote logistics, shipping and warehousing.

 

Decipher Consulting succeeded in delivering training that enabled go-live to proceed on schedul. Decipher Consulting were re-engaged for a subsequent rollout.

Burberry

Burberry needed to deliver end user SAP training in time for go-live of the SAP implementation. Decipher Consulting were engaged to design develop and deliver training for the WM and MM modules.

 

Decipher Consulting delivered the following services:

  • Designed and developed training with business users and functional consultants
  • Produced work instructions, exercises and data for hands-on SAP exercises
  • Developed simulations in InfoPak
  • Delivered end user training at both head office and warehouse.

 

Decipher Consulting succeeded in delivering full end user training, resulting in the ability to go live with SAP throughout Burberry.

Reckitt Benckiser

Reckitt Benckiser needed to complete end user SAP training in time for the SAP go-live. Decipher Consulting were engaged to deliver training on the QM module.

 

Decipher Consulting delivered the following services:

  • Designed training with stakeholders and functional consultants
  • Created lessons covering QM processes in Workforce Performance Builder (WPB)
  • Produced PowerPoint slides explaining the business processes
  • Delivered classroom training to end users
  • Worked with superusers to understand business processes and to provide end user training recommendations.

 

Decipher Consulting succeeded in training superusers and end users on schedule.

Tate & Lyle

Tate & Lyle needed to create SAP training materials to enable a global SAP rollout. Decipher Consulting were engaged to create SAP training materials for  Materials Management and Logistics Execution.

 

Decipher Consulting delivered the following services:

  • Worked with business users and functional consultants in the UK and US to develop the training materials
  • Explained business processes using PowerPoint
  • Created SAP transaction simulations in uPerform
  • Produced work instructions from uPerform outputs.

 

Decipher Consulting succeeded in creating training materials which were signed off by superusers, enabling delivery of end user training.

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