Training Approach

Our services span the full training life-cycle, covering:

• Management of training projects
• Training needs analysis
• Course design
• Course development
• Course delivery

In determining the training approach and course design, we focus on the business procedures that users will follow and their day-to-day tasks. The training we deliver is a hands-on pragmatic approach rather than theoretical.

The medium of training is decided in discussion with the project team and can include any or a combination of the following:

• Classroom training - short presentations and hands-on exercises
• Computer-based training (CBT) using a range of tools including Resite, On Demand, Info Pak, STT or SAP Tutor
• One-on-one or small-group sessions
• Lecture style presentations to large groups for overview sessions, for example

We develop the training materials using the tools decided upon in discussion with the project team. The tools can include:

• Resite
• Info Pak
• PowerPoint
• Word

Preparation of the training client is an important part of getting ready for delivering demonstrations and hand-on exercises. Where possible we use data relevant to the users' business. This may be copied from test scenarios.